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OAK partners with Oakland Public Library to launch free digital reading campaign for travellers

Inside Ethiopian Airlines’ end-to-end CX strategy: designing intuitive, human-centric and consistent customer experiences

FTE BIWG – what’s coming in 2026: MCO and LHR to host unmissable in-person meetings; plus focuses on AI, robotics and automation, baggage tracking, and much more

Watch 2025’s top FTE keynotes from Scott Kirby, Ted Christie, Sean Doyle, Vantage, Ryanair & more, plus enter our 2026 pass giveaway