Posts

5 airlines that are taking personalisation to the next level: how Lufthansa, Delta, Riyadh Air, Cathay and JetBlue are focusing on an intuitive, contextual and seamless CX

on
0

nlmtd’s Albert Jan Prevoo, formerly of KLM, announced as new Captain of FTE World Ancillary & Retailing Working Group

on
0

Lufthansa introduces innovative baggage collection and check-in service with AirPortr

on
0

EVA Air launches fourth-generation Premium Economy seats for “a refined and comfortable cabin experience”

on
0

London Luton Airport extends Prebook Security service to further streamline the customer experience

on
0

Changi Airport opens new Fit&Fun Zone in Terminal 2 blending fitness and entertainment

on
0

Houston Hobby Airport transforming concessions program for “a dynamic, world-class experience”

on
0

SAS opens new lounge at Arlanda as part of “mission to improve the customer experience”

on
0

Cathay Pacific elevates dining experience in ‘The Pier, First’ lounge at Hong Kong International Airport

on
0

LODD and Skyports Infrastructure unveil vertiport concept design for Abu Dhabi AAM network

on
0

Perth Airport builds momentum towards “One Airport” vision to deliver greater efficiency and better CX

on
0

Riyadh Air unveils “sonic brand” – one of its first guest experience touchpoints to be revealed

on
0

AirAsia partners with Plan3 to transform passenger experience during flight disruptions

on
0