Posts

GenAI: more than a buzzword? Aeroporti di Roma, Fraport, VINCI Airports and DataArt discuss how Generative AI can revolutionise processes, streamline operations and enhance CX

Schiphol and KLM collaborate to test Aurrigo’s Auto-DollyTug self-driving baggage vehicle

Launceston Airport set for major terminal transformation to deliver “a truly world-class departures experience”

Schiphol’s smart data integration makes time at airport predictable for travellers

FORMIA facilitates EVA Air collaboration with outdoor brand Hunter for Premium Economy amenity kits

5 airlines that are taking personalisation to the next level: how Lufthansa, Delta, Riyadh Air, Cathay and JetBlue are focusing on an intuitive, contextual and seamless CX

nlmtd’s Albert Jan Prevoo, formerly of KLM, announced as new Captain of FTE World Ancillary & Retailing Working Group

Lufthansa introduces innovative baggage collection and check-in service with AirPortr

EVA Air launches fourth-generation Premium Economy seats for “a refined and comfortable cabin experience”