FTE APEX Asia Expo 2024 exhibitor, sponsor & tours preview – from automation and digital transformation to IFEC and e-commerce
The following article was published by Future Travel Experience
FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
FTE APEX Asia Expo (19-20 November 2024, Singapore) is the region’s largest free-to-attend passenger experience and business performance expo for the air transport industry, and this year’s event will be our biggest and best-ever. The industry’s most innovative suppliers from across Asia and beyond will showcase their latest products, services and solutions designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency. Visitors can expect to meet established global industry providers, regional specialists and dynamic new startups, all complemented by the co-located Onboard Hospitality Forum Asia. Whether you are looking for products to help automate and streamline the airport experience or increase comfort and personalisation inflight, the expo hall is the place to find them. The popular ‘Tech & Innovation Briefings’ on the expo floor also return, with attendees having the opportunity to join guided tours and meet exhibitors with relevant products, services and concepts across areas including Inflight Entertainment & Connectivity; Automation, Self-Service & Biometrics; Onboard Hospitality; Baggage Handling; and Airport Technology & Pre-Travel. Here, we highlight the solutions you can expect to see on the exhibition floor.
On the Ground sponsors & exhibitors
SITA
SITA is Platinum Sponsor and an Exhibitor at FTE APEX Asia Expo. The company is the air transport industry’s IT provider, delivering solutions for airlines, airports, aircraft and governments. Its technology powers more seamless, safe and sustainable air travel.
With around 2,500 customers, SITA’s solutions drive operational efficiencies at more than 1,000 airports while delivering the promise of the connected aircraft to customers of 18,000 aircraft globally. SITA also provides technology solutions that help more than 70 governments strike the balance of secure borders and seamless travel. SITA is a certified CarbonNeutral company in accordance with The CarbonNeutral Protocol.
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – is 100% owned by the industry and driven by its needs. It is one of the most internationally diverse companies, providing services in over 200 countries and territories.
Hear more from SITA in the Premium Conference at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Sumesh Patel, President, Asia Pacific, SITA, is participating in the ‘Aviation Leaders Keynote Panel – identifying opportunities, overcoming challenges and embracing innovation to support future growth across Asia and beyond’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>AECOM
AECOM is a Gold Sponsor of FTE APEX Asia Expo. The company believes infrastructure creates opportunity for everyone – uplifting communities, improving access and sustaining our planet. The company is committed to managing its business with the utmost responsibility and to always strive for better – be that reducing emissions, creating social value or diversifying its senior leadership and workforce.
AECOM understands both the urgency of the challenges facing society and its responsibility to act in an impactful and enduring way. The company is leading the change towards a more sustainable and equitable future, partnering with those who want to make a positive difference in the world. It is listening to clients and the communities it serves in order to improve lives and livelihoods, and to create sustainable legacies for generations to come.
Thinking without limits is what keeps AECOM at the vanguard. Ideas have no borders, and this ethos is embedded in the company’s culture. The full scope of its global expertise is available to anyone who needs it, wherever they are based.
AECOM comprises trusted advisors – planners, designers, engineers, consultants and program and construction managers – delivering professional services spanning cities, transportation, buildings, water, new energy, and the environment. Working throughout the project lifecycle, AECOM is one team driven by a common purpose to deliver a better world.
Protect Group
Protect Group is a Gold Sponsor of FTE APEX Asia Expo. The company is a global provider of technology-powered protection services. Its multi-product Dynamic Widget offers relevant and tailored services to online customers of airlines, rail companies, ferry operators and car rental businesses among others.
The industry-leading Refund Protect service has been delivering significant ancillary revenue and enhancing customer experience for some of the world biggest names in travel, tourism and events for almost a decade.
Development of Protect Group’s dynamic capability has already enabled AI pricing that maximises revenue and delivers tailored positioning for each consumer. It has further developed the Dynamic Platform to facilitate the delivery of multi-product curated ancillary services. Hosting both its own protection services, as well as best-in-class ancillary staples like lounge access and carbon offset.
Protect Group’s combination of a global team of experts with AI-driven dynamic content and pricing provides optimised services for retailers. It currently works with over 400 member organisations globally, supporting millions of their customers across 75 countries worldwide.
Hear more from Protect Group at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Nick Ashton, Global Airline Lead, Protect Group, is participating in a session focused on ‘Next generation e-commerce, ancillary revenue and retail: Creating new revenues and enhancing the customer experience’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Siemens Logistics
Siemens Logistics is a Gold Sponsor of FTE APEX Asia Expo. The company is a leading provider of innovative and high-performance solutions for airport logistics. The portfolio includes products and solutions for baggage and cargo handling, high-end software for the digitalisation of logistics processes, as well as an extensive range of maintenance and services. The company is represented worldwide through its regional companies and active in more than 60 countries. Major customers include renowned airports and airlines around the globe. Siemens Logistics is a fully owned subsidiary of Siemens AG.
Hear more from Siemens Logistics at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Christopher Stein, Director Digital Services, Siemens Logistics, is participating in the ‘FTE Baggage Innovation Summit’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Vodafone
Vodafone is Travel Connectivity Partner and an Exhibitor at FTE APEX Asia Expo. The company is the world’s trusted and reliable provider of global roaming and international voice connectivity.
Its mission is to connect people and devices across the world. Since 2009, the company has brought Vodafone’s local wholesale roaming capabilities to all markets and businesses all over the world, providing them with an easy, convenient, and innovative way to connect with their people and customers.
As an award-winning roaming partner, Vodafone supports its customers by providing best-in-class solutions. It works with cutting-edge technologies – from 5G and eSIMs to blockchain and Machine Learning – enabling customers to operate competitively while giving them the flexibility to choose from multiple coverage options and speeds, leveraging Vodafone’s wholesale trading scale. As part of the company’s integrated offering, customers benefit from Vodafone’s market-leading carrier services – including International Voice and Internetwork Packet Exchange (IPX).
At the heart of everything the company does is a commitment to supporting customers and global communities. Vodafone’s purpose – to connect for a better future by enabling inclusive and sustainable digital societies – acts as a framework for everything it does, driving it to continually innovate and bring new solutions to the market.
Branchspace – digital reinvented
Branchspace is a Silver Sponsor and Exhibitor at FTE APEX Asia Expo. The company is a passionate team with deep cross-functional experience in airline and travel tech, travel retail and end-to-end customer experience. It wants to be the most forward-thinking and trusted technology partner for airlines and other travel companies. Branchspace breaks barriers of legacy technology and thinking. Jointly with its customers, the company creates better ways to plan, book and experience travel.
Branchspace offers transform consulting services and Triplake, its best-in-class digital commerce platform. With Triplake, Branchspace deploys the latest technology and retail thinking and makes it easy for you to drive personalised end-to-end experiences for your customers and meet your revenue goals.
The company is an IATA Strategic Partner for digital innovation to help shape the future of travel. It has been a long-term trusted partner for Lufthansa Group, IAG, Aegean, TAP, Air Malta and more, since 2013.
Hear more from Branchspace at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Ursula Silling, CEO, Branchspace, is participating in a session focused on ‘‘Next-generation e-commerce, ancillary revenue and retail: creating new revenues and enhancing the customer experience’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>AAT Automation
AAT Automation – a Partner of the FTE Baggage Innovation Working Group is your competent development partner for demanding automation projects. For over 25 years, AAT Automation has been working on innovative solutions for automation requirements in a wide range of areas. Whether conveyor technology, robotic systems or mobile transport systems, it will find a solution to your problem.
Baggage Media
Baggage Media is a leading marketing agency in the baggage industry, dedicated to revolutionising travel experiences through strategic marketing. “At Baggage Media we drive innovation in media, ensuring your brand stands out and reaches new horizons,” says Caroline Vandy, Managing Director, Baggage Media. “Let’s shape the future of media together, delivering impactful results every step of the way.”
In partnering with Baggage Media, you will not only gain a voice, but a strategic ally ready to navigate the complexities of the industry and seize the opportunities that lie ahead.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>BNP Associates
BNP Associates – a Partner of the FTE Baggage Innovation Working Group – is a worldwide leader in providing specialised consulting services to the air transportation industry. These services are specifically directed at apron, air cargo, and baggage handling systems and operations. With over 50 years of professional experience, BNP has been involved in hundreds of projects throughout the world. The scale of projects has ranged from the renovation of small manual systems to some of the largest mechanised material handling systems in the world. It provides solutions that are geared towards creating operational reliability, efficiency and effectiveness.
BNP Associates’ consulting services include master planning, facility and apron system design, baggage handling and cargo system design and simulation, bidding and negotiation assistance, project management and construction administration.
BNP’s client list is composed of airlines, airports, government agencies and architects/engineers who specialise in airports.
CUSTOM
CUSTOM creates printing, scanning and data capture and control solutions for automating public services. It integrates hardware, software and services to meet the needs of a variety of international markets, from retail to transport, industry and logistics.
The company’s complete solutions for the aviation industry simplify all printing and control processes in airports, especially when it comes to printing boarding cards, luggage labels and plane tickets. Thanks to the VeriPrint system, a worldwide patent that certifies print authenticity, CUSTOM also provides a hardware and software solution that automatically digitises printer tickets to prevent printing defects and forgeries.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Damarel
Damarel’s solutions help airlines, airports and ground handlers automate and optimise their business. From DCS and common use through to turn management, service capture and billing, it helps reduce costs and improve operations.
Need rapid, cost-effective automated check-in and boarding? L-DCS will provide it. Together with Damarel’s CUTE/CUPPS and weight/balance systems, the company can keep your operation moving. Need a check-in and gate capacity boost? Damarel’s affordable common use platform has everything you need for efficient passenger processing.
For 30 years, Damarel has helped clients worldwide automate their passenger and ground handling operations, improving performance while reducing costs.
At FTE APEX Asia Expo, talk to Damarel about its exciting new generation FiNDnet Mobile solution – keeping your workforce connected, productive and engaged. From assigned tasks through SLA-driven work schedules and instant service capture, the latest release helps your ground handling operation to work at peak efficiency. Part of Damarel’s FiNDnet suite of enterprise class tools for ground handlers, FiNDnet Mobile extends your operational control to the ramp and beyond.
DiscoverCars.com
DiscoverCars.com is your trusted partner in unlocking ancillary revenue opportunities. As a leading B2B technology provider of car rental and mobility services to the global travel industry, it specialises in empowering airports, airlines and OTAs to enhance customer satisfaction and drive profitability. With over 145 countries, 10,000 locations, and 700+ partners worldwide, DiscoverCars.com offers a seamless car rental experience backed by a commitment to quality, clarity, and enjoyment. Join DiscoverCars.com at FTE APEX Asia Expo to explore how its platform can elevate your business and create new revenue streams through innovative car rental solutions.
dormakaba
dormakaba is a leading global provider in the access solutions market. The company reimagines access by setting industry standards for smart systems and sustainable solutions across the lifecycle of a building. Around 16,000 employees worldwide provide their expertise together with distribution partners in more than 130 countries.
With increased demand for automation and sustainability, dormakaba presents futureproof eGate solutions for airport security access, lounges, self-service-boarding and border control along the passenger process. The solutions from the extensive portfolio ensure smooth, automated passenger management and aim to improve security, optimise the user experience and make airport operations more efficient.
eezeetags
The eezeetags family – a Partner of the FTE Baggage Innovation Working Group – is a global group of companies acting on local markets, advising and producing the eezeetags product. eezeetags are developed to empower passengers to a truly staff-less bag drop experience. Speeding up the process, hence creating extra capacity, while reducing operational and fixed costs.
Gateway Business Communications based in CT, is the exclusive sales agent for the Americas and present at the eezeetags stand, come and meet the team and experience why over 70 million passengers annually use eezeetags.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>ESP Global Services
Experts in aviation, ESP Global Services delivers IT support globally to the aviation industry. It provides IT support for every type of airport and airline technology and emerging technologies, with vetted and security cleared technicians across the globe. ESP’s innovative airport-specific technologies streamline operations and enhance the passenger experience.
Gunnebo Entrance Control
Gunnebo is a major global provider of gated control solutions and passenger automation within airports. Its access control solutions provide streamlined, efficient and touchless automated security in support of One ID and single token travel, improving the passenger experience at all key security touchpoints in the terminal.
Today’s airports are not just locations where passengers get on and off aircraft. Highest security standards have to be followed, cost-driven efficiency must be achieved, and the best passenger experience provided in this very competitive environment.
IDEMIA Public Security
Backed by cutting-edge R&D, IDEMIA provides innovative technologies, underpinned by long-standing expertise in biometrics, cryptography, data analytics, systems and smart devices. IDEMIA’s solutions are designed in-house using advanced modular hardware and bespoke systems, so that airports, airlines and governments can streamline their processes while maintaining a high level of security.
Outsight
Outsight’s software solutions track and digitise human and vehicle motion using 3D LiDAR data. Transportation hub operators, including airports, train stations, sports venues, road infrastructure, and industrial sites, can now access precise and anonymous Spatial Intelligence data to enhance operations, optimise visitor experiences, and increase security and safety.
The company’s international team of scientists and engineers drives solution development from Paris, San Francisco, and Sophia-Antipolis (Nice). To support global outreach, it also operates commercial offices in the UK, Belgium, Spain, Hong Kong, and Singapore.
Outsight believes that accelerating 3D perception technology adoption through robust and scalable Spatial AI solutions will significantly contribute to a smarter, safer, and more sustainable world.
Plan3
Plan3 is a passenger-focused disruption management system that puts unrivalled ease of recovery in the hands of disruption customer care teams.
Simply put, Plan3 solves every aspect of passenger disruption, automatically sourcing holistic solutions with eyes on the entire passenger journey.
Using Plan3’s Option Creator tool, airlines can easily bundle together and publish relevant options (eg, new flight, hotel, transportation, digital meal vouchers), and passengers can self-serve their way to a seamless onward journey.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>SEIKODO
SEIKODO Corp. is a baggage tag factory in Japan. The company provide its customers with a wide variety of baggage tags at low cost, focusing on quality due to selling direct from its factory.
Since the linerless tags are produced in Japan, they are large in merit from the aspect of cost-cutting for airlines and airports based especially in the neighbouring countries in Asia and Oceania. Besides the quality, timely delivery is possible, being close to Japan. Also, SEIKODO Corp’s lineless tags are hybrid, they can be used for both baggage with and without a handle, such as cardboard boxes which passengers from Asian countries often carry, as well as baggage in a plastic covering.
At FTE APEX Asia Expo, SEIKODO Corp. would like to promote and increase awareness of its Hybrid Tags (linerless tags).
Shabstec
Shabstec – a Partner of the FTE Baggage Innovation Working Group – delivers baggage solutions to the aviation industry. The Bagnition suite of applications can manage baggage from check-in through to aircraft loading. The TagForLife offers electronic bag tag technology with a display, BLE and RFID capability making it ideal for baggage processing. The baggage broker allows airlines and airports to exchange baggage notifications using an easy to use, low-cost self-service portal. The electric baggage cart technology removes the need for conveyors / ICS systems making baggage transport simple and straightforward and saves on OPEX / CAPEX costs too.
TAV Technologies
TAV Technologies, a subsidiary of TAV Airports Holding which is a member of Groupe ADP, is a leading technology brand, designing, developing and implementing aviation services and solutions globally.
As a visionary technology solution partner and a master systems integrator, it provides total technology management, and delivers best-in-class designs and turnkey integrated solutions it develops in its Research-Development Center and Innovation Hub.
The company provides total technology management and delivers best-in-class designs and solutions with a high customer focus. TAV Technologies covers all three main streams of information technologies in one company: in-house software product development, contractor for complex ICT projects, and IT operations management and consultancy.
As a visionary technology solution partner and a master systems integrator, TAV Technologies provides perfect harmony throughout the airport and ensures optimised operations. It provides support with next-generation technologies, offering user-friendly, innovative solutions developed in its Research-Development Center and Innovation Hub. With its innovation centre, TAV Technologies prioritises continuous innovation, shaping cutting-edge technologies and digital transformation to offer passengers the best passenger experience.
Thales
Thales provides the trusted technologies that shape the future of air transport. Its offerings are based on three pillars: smart security, biometric passenger journey, and operations efficiency. From check-in to boarding, Thales solutions enable an unmatched travel experience for passengers, airlines, and airports – with no compromise on security.
Vanderlande
Vanderlande – a Partner of the FTE Baggage Innovation Working Group – is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements.
As a global partner for future-proof airport automation, Vanderlande’s market-leading baggage handling systems and related passenger solutions are capable of moving over 4 billion pieces of baggage around the world per year. These are active in more than 600 airports, including 12 of the world’s top 20. In addition, around 430 of Vanderlande’s security lanes are installed at checkpoints worldwide.
Wise Technical
Wise Technical helps airports improve efficiency, reduce costs, and enhance overall operational performance. Its operational efficiency consultancy optimises various aspects of airport operations:
- Resource Planning – Wise Technical creates systems for airport operations resource plans, defining required staffing levels based on forecasted schedules.
- Data Analytics – Wise Technical implements business intelligence solutions and algorithms for baggage system resource and infrastructure planning. This enables airports to make data-driven decisions and optimise their operations.
- Forecasting and Modelling – the company maintains and continuously improves operational planning forecasts, including passenger and baggage volume predictions.
- System Integration – Wise Technical integrates various data sources into planning products, enhancing the overall operational visibility and decision-making capabilities.
IFEC & Inflight Innovation sponsors & exhibitors
AERQ
AERQ is a Gold Sponsor and Exhibitor at FTE APEX Asia Expo. The company is a joint venture between LG Electronics and Lufthansa Technik. It was founded in 2019 and is headquartered in Hamburg, Germany. With its roots in consumer electronics and aviation it uses the extensive knowledge from both parent companies to develop digital solutions for aircraft cabins. AERQ takes the digital transformation of aircraft cabins to a new level by turning them into spaces for new ideas and business development. At FTE APEX Asia Expo, it is introducing AERENA – the platform for digital engagement, empowerment, and intelligence. Creating revenue, savings and growth through an open IT platform enabled by an in-seat system and cabin digital signage. AERENA connects airlines, passengers and selected third-party partners to kickstart a new global economy in the sky.
Hear more from AERQ in the Premium Conference at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Tim Hood, Director, AERQ, is participating in a session focused on ‘Inflight Innovation – elevating the onboard experience through cutting-edge cabin, IFEC and service advancements’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Safran Passenger Innovations
Safran Passenger Innovations is a Gold Sponsor and Exhibitor at FTE APEX Asia Expo. The company is the creator of RAVE, an award-winning inflight entertainment and connectivity system installed on thousands of aircraft for airlines all over the world. The RAVE system combines the best in consumer technology, such as high-definition touchscreen displays, Wi-Fi and Bluetooth Audio with the latest lightweight industrial design to accommodate nearly any aircraft type. In addition, the RAVE digital products and services allow airline partners to quickly and easily add-on features. Innovation is at the heart of the company with a passion to make flying fun!
Hear more from Safran Passenger Innovations at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Ben Asmar, Vice President, Products & Strategy, Safran Passenger Innovations, is participating in a session focused on ‘Tapping into the latest IFEC advancements to differentiate your brand and create memorable experiences’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>West Entertainment
West Entertainment is a Gold Sponsor and Exhibitor at FTE APEX Asia Expo. The company offers a full end-to-end solution for airlines and cruise lines seeking entertainment options, including strategy, licensing and packaging, delivery and ongoing support of new digital channels. It has also developed consulting services to help its clients with revenue generation and brand activation, particularly with a focus on data analytics and mobile engagement across the customer journey.
Hear more from West Entertainment at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Kate K Groth, President, West Entertainment, is participating in a session focused on ‘Tapping into the latest IFEC advancements to differentiate your brand and create memorable experiences’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>AirFi
The award-winning AirFi Box is the market-leading Portable Wireless IFE platform with over 55 airlines and 650+ aircraft flying AirFi every day. AirFi is a proven, fast and cost-effective way to introduce a great new passenger experience and create new ancillary revenues streams.
The AirFiBox integrates easily into existing airline logistics and is suitable for any flight length and every aircraft type – requiring no certification or aircraft downtime.
Connected Crew is AirFi’s retail EPOS solution, empowering crew to enrich the passenger experience. Multiple features are integrated into a single tablet app, enabling crew to increase onboard sales, create a paperless cabin and improve onboard service levels.
Apios
Apios is excited to attend FTE APEX Asia Expo in Singapore on 19-20 November 2024. The company is looking forward to meeting key airlines to showcase the latest in seat-back inflight entertainment (IFEC) and its latest digital ecosystem. Apios is proud to be supported by APEX in this initiative.
Apios envisions a future where the digital world effortlessly integrates with the cabin journey. Its mission is to curate a flawless and uniquely tailored passenger experience, while also optimising the operational efficiency for operators. The company’s foundational open and connected architecture reimagines the possibilities within the aircraft cabin environment.
Apios’ dedication is to bridge the digital realm of the cabin with the modern passenger. By centring the experience around passengers’ smart devices, it not only prioritises passenger control but also enhances the entirety of their travel journey.
BBC Studios
BBC Studios is home to the very best of British creativity. Combining the strengths of the UK’s most-commissioned production company and a world-class distributor, it is an unrivalled creator of – and investor in – UK programmes reaching audiences around the world. Working with the best British writers, directors and programme-makers, BBC Studios champions British creativity, crafting over 2,400 hours of content every year.
It also offers an exciting portfolio of channel brands that are available to airlines in a VOD environment and can be tailored to meet your particular needs: BBC, BBC Earth, CBeebies, BBC Kids, BBC First, BBC Brit, and BBC News.
The BBC News Channel is also available as a live channel inflight and brings you breaking stories as they happen, with the latest news and analysis, weather, sport and business updates, 24 hours a day.
Hear more from the BBC at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Suranjana Tewari, Asia Business Reporter, BBC News, is moderating the ‘Aviation Leaders Keynote Panel – identifying opportunities, overcoming challenges and embracing innovation to support future growth across Asia and beyond’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Delphi Design Company
Delphi Design Company is redefining the inflight experience. It specialises in creating world-class inflight cabin products that enhance passenger servicing and engagement. Some of the company’s most famous product lines include:
- Stainless steel anti-skid trays used by crew for serving premium class passengers.
- Made to order welcome and towel trays for first and business class cabins.
- Made-to-order bar accessories like ice buckets, tongs, wine openers and stoppers.
- Premium class service products like stainless steel tea and coffee kettles, sugar pots, towel/lemon/bread tongs.
- Stainless steel cutlery sets for premium classes.
- Advanced, lightweight and durable oven gloves.
- Premium blanket and soft toy options for adults and children.
- Infant essential kits containing diapers, wipes, disposal bags, changing mats.
- Engagement solutions and giveaway kits for children designed as per age group, theme and marketing objectives.
- Passenger amenity kits.
- Branded PVC/wooden coat hangers.
- Airlaid/spunlace napkins.
- Bread baskets/disposable gloves/disposable anti-skid paper mats.
Delphi continue to pioneer, design and provide bespoke solutions that enhance the travel experience. It is a top solution for all your inflight cabin needs.
Exail
Exail is a leading high-tech industrial company specialising in cutting-edge aerospace, robotics, maritime, navigation and photonics technologies. Leveraging 40 years of aeronautics experience, Exail offers high-performance scalable wireless inflight entertainment (IFE) solutions based on the latest Wi-Fi 6E standard. Offering airlines with a reliable, cost-effective and low-maintenance IFE solution, Exail’s WIZYWAP Wireless Access Point enhances passenger experience and facilitates crew cabin management.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Fetcherr
Fetcherr is an AI-powered technology company revolutionising the airline industry with advanced pricing, inventory, and revenue management solutions. By leveraging Generative AI and Machine Learning, Fetcherr delivers real-time, data-driven insights that optimise decision-making and enhance profitability. Its cutting-edge platform enables airlines to continuously adapt to market dynamics, predict demand, and personalise offers for passengers. Fetcherr’s solutions seamlessly integrate with existing airline systems, allowing for automated processes that reduce inefficiencies and maximise revenue potential. Trusted by leading airlines worldwide, Fetcherr is reshaping how airlines manage pricing, supply, and overall operations in the fast-evolving travel industry.
FTS Technologies
FTS Technologies is an innovative provider of inflight entertainment & connectivity (IFEC) and smart cabin products, which it will showcase at FTE APEX Asia Expo. The company describes the event as “the most important expo for customer experience in Asia” and “a great opportunity to meet and serve the airlines in this area”.
FTE is fully devoted to designing and developing the highest quality airborne hardware and software to serve global customers. The range of products includes Ka/Ku broadband airborne satellite terminal, wireless IFE system, flight data system, and smart surveillance system that are developed to meet stringent demands from airlines, aircraft manufacturers and partners.
FTS offers solutions that help airlines with aircraft connectivity and digitalisation, to make air travel more efficient, safer, and excellent. The company invests strongly in R&D technologies and manufacturing. Its products have been certified by the FAA, EASA and CAAC. FTE also meets customised development needs and offers an open platform which is available to facilitate cooperation with third-party ecosystem partners.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Immfly
Immfly is an award-winning provider of connected digital services and best-in-class IFE. Immfly’s digital services harness capabilities of the connected aircraft to deliver airlines competitive advantage. Immfly’s digital services focus on reducing operational costs, increasing revenue opportunities and intelligently applying data strategies to the emerging fully connected journey. Immfly’s IFE platform enables airlines to dynamically broadcast premium entertainment content, channels, and services, including Video On Demand, at unrivalled streaming speeds, directly on passenger’s personal devices. The platform is available to all aircraft regardless of onboard internet connectivity. With proprietary ancillary tools and active NPS monitoring, Immfly leads industry expertise in the use of onboard digital services to generate positive financial results and boost customer satisfaction.
Inflight Dublin
Inflight Dublin, with 40 years of experience, is a leading provider of inflight entertainment solutions. It offers a wide range of services, including movies, TV shows, music, and digital content, enhancing the passenger experience for airlines worldwide.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Mirus Aircraft Seating
Mirus Aircraft Seating has grown rapidly to become a leading manufacturer of commercial aircraft seating with operations in the UK, Malaysia and China. It seeks excellence at every step and adopts a revolutionary approach of uniting technology, expertise and best practices to deliver innovative, high-performance aircraft seating that enhances the passenger experience and suits the reliability, durability and sustainability requirements by operators today.
With a proven track record of delivering seating programmes directly to aircraft OEM production lines, or to airlines for retrofit and refurbishment projects, Mirus Aircraft Seating builds genuine partnerships with its customers, to deliver unparalleled seating solutions and ongoing service.
Moment | Airfree
Moment is a technology company that builds advanced IFEC systems for the aviation industry. It empowers carriers with innovative onboard services, ranging from wireless entertainment to onboard e-commerce, connectivity and IoT platforms. Moment leverages its expertise in embedded solutions to enhance passenger experience, improve operational efficiencies and generate new business opportunities. Since 2013, Moment has been recognised for developing open innovation projects while building long-lasting client relationships. Today, the company is proud to count among its clients Malaysia Airlines, LOT Polish Airlines, Saudia Airlines, Nok Air, Garuda, Canada Jetlines, and more.
Moment is participating at FTE APEX Asia Expo with great enthusiasm. Visitors to its booth are in for a game-changing experience. The Moment platform offers a pixel-perfect entertainment experience, boasting a diverse and extensive content catalogue that includes blockbusters, indie hits, music playlists, podcasts, and more. Moreover, it provides a seamless path to increasing ancillary revenues through the e-commerce platform, intelligently integrated with a crew app for efficient order management. What’s more, Moment will showcase how its platform facilitates advertising opportunities, surveys, and an interactive moving map. Attendees can expect a comprehensive demo of Moment’s products, ensuring they stay at the forefront of passenger satisfaction and revenue generation.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Neuron
Neuron is the first Artificial Intelligence (AI)-powered Quality of Experience (QoE) management platform for things that move, like ships and planes. The platform uses AI and Machine Learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, in one, vendor-neutral environment, enabling comprehensive analytics and dynamic network orchestration that optimises for the best possible QoE – even in the most remote and hard-to-reach places.
Today, Neuron works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.
PXCom
PXCom is dedicated to supporting you at every stage of your wireless IFE project. As an expert in IFEC software and digital advertising, the company designs and develops innovative onboard digital services that enhance the passenger experience while driving brand loyalty. Its solutions ensure seamless access to engaging digital content, delivering an exceptional inflight journey for passengers.
This year at FTE APEX Asia Expo, PXCom is excited to showcase its latest innovations in wireless IFE with SkyVerse – a fully customisable platform designed to revolutionise the inflight entertainment experience. PXCom aims to connect with industry leaders and explore how its AI-driven personalisation, digital advertising, and seamless CRM integrations can help airlines enhance passenger satisfaction while boosting onboard revenue. The company describes FTE APEX Asia Expo as “a fantastic opportunity for us to engage with potential partners, demonstrate our end-to-end solutions, and discuss how we’re transforming the inflight digital landscape for airlines worldwide”.
At the PXCom booth, the company will be demonstrating its latest innovations, including the first standalone inflight chatbot, AI-driven personalisation for enhanced passenger engagement, and seamless integration with existing CRM and onboard retail solutions. Attendees will also discover how the PXCom platform drives revenue through digital advertising and monetizable content, while offering flexible, easy-to-deploy solutions.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Spafax
The Spafax Group is a global leader in providing advertising solutions, content curation and creation, and technology innovation, in the aviation sector. The Content teams excel in helping airlines establish meaningful connections with their audiences through award-winning, relevant content. The Media teams facilitate brand and agency connections with global travellers, simultaneously boosting ancillary revenues for the airlines.
Onboard Hospitality exhibitors
The Onboard Hospitality Forum Asia is now a popular and established feature within FTE APEX Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation within a dedicated exhibition zone, who will be showcasing their latest products and services.
Aviasoft
Aviasoft supplies airlines and catering providers with an all-in-one inflight retail management system. With a 99.7% success rate of cashless transactions without the internet, some of Aviasoft’s customers have elevated ancillary revenues by 347% and have the highest cabin crew engagement. SkyDepot affordably and efficiently solves key challenges for airlines of all sizes.
At FTE APEX Asia Expo, learn about Aviasoft’s best-in-class POS-terminal, informative dashboards, warehouse and logistics management, incentives, and dispatch features of SkyDepot.
Enhance your onboard experience with SkyDepot’s retail system, which is seamlessly integrated with Aviasoft’s innovative, portable IFE-C. The IFE-C connects directly with POS terminals, streamlining inflight sales and elevating cabin service. Aviasoft’s cutting-edge IFE-C simplifies operations, removing the usual challenges of traditional systems while delivering engaging entertainment passengers love. Learn why eight airlines, seven caterers, and 7,000 daily users trust SkyDepot.
Do Food Co., Ltd.
Do Food has over 30 years of experience serving the best quality ambient meals to airlines around the world. It specialises in ambient meals that can be kept in room temperature for at least one year, with no preservative.
The company’s recently launched dehydrated food series provides appearance, taste and texture that are on par with fresh meals, preparation is as simple as adding water.
Do Food’s ambient meals can help airlines have better flexibility, lower storage cost, and lower meal cost by eliminating food waste.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>En Route
Established in 2002, En Route is a global specialist in passenger solutions, supply chain services and sourcing for airlines and airline caterers.
It offers complete end-to-end design, development and delivery of complimentary and retail onboard food and service solutions with offices in the UK, USA, UAE and Australia.
Part of dnata, one of the world’s largest air services providers, En Route is able to leverage its extensive supply chain to consistently deliver food solutions across its expansive global network. En Route further adds value through its flexible, service partner approach supporting the travel industry with insight-driven meal options, creative branding and design, inventive packaging solutions and comprehensive supply chain planning and fulfilment.
Hear more from En Route at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Nick Wiley, Managing Director, En Route, is participating in an Onboard Hospitality Forum Asia session focused on ‘Enhancing inflight service and F&B offerings while minimising waste and maximising sustainability’.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Flightparts
Since 2006, Flightparts has built its expertise in passenger care products onboard. It offers a comprehensive range of product categories, including textiles, paper, plastic and headphones. Flightparts is redefining inflight hospitality sustainably, through exclusive eco-friendly products, reducing waste and lowering carbon footprints, allowing customers to make sustainable choices without compromising on comfort. The company’s focus is on providing excellent customer service and friendly support, ensuring customer satisfaction worldwide. Flightparts remains close to its clients, understanding their needs and exceeding their expectations. With a commitment to innovation, quality and excellence, Flightparts continues to lead in the inflight supplies industry.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Foodcase International
The travel industry is facing many challenges post-pandemic. While recovering from the Covid-19 crisis and rebuilding passenger volumes, the biggest challenge will be restoring the consumer experience with sustainable solutions for packaging, waste management, and food safety.
While passengers are more eco-conscious post-pandemic, and expect a response to climate change, the travel industry has reconfirmed its commitment to cutting CO2 emissions in half by 2050 and responsible waste managing.
From a global perspective, the United Nations Sustainable Development Goals (UN SDGs) has a specific target to cut global food waste in half by 2030 which is a fantastic opportunity to stand out as an industry.
Increasingly more travel companies (Air, Rail, Sea) are looking for hybrid service models where “Buy On Board”, “Pre-order”, and “Complimentary Service” models are being used for multiple routes. This ”on-demand” consumption model requires a different approach; Foodcase strives to be the leader in knowledge and expertise in the market in addition to its products, concepts, development skills, and accessibility to the ecosystem of the world’s foremost Food Science University Wageningen UR.
It therefore works exclusively with leaders in the food industry, knowledge institutes, and customers that share the company’s vision to provide the best possible product offering. Ultimately, Foodcase’s sole objective is to exceed its customers’ expectations while creating products that live up to consumer preferences and standards.
Foodfolk Australia
Founded in Perth in 1998 as Perth Inflight Catering, Foodfolk Australia has grown from a family-run venture into a leading name in the catering industry. Renowned for serving wholesome, lovingly prepared meals both in the air and on the ground, Foodfolk is dedicated to delivering exceptional dining experiences across Australia.
With a strong commitment to quality, sustainability, and community involvement, Foodfolk’s recent expansion into Melbourne marks an exciting new chapter. As its continues to grow, the company’s mission remains clear: to bring its remarkable food and personalised service to more cities nationwide.
FORMIA
FORMIA is a global leader in the travel amenity industry offering tailor-made, premium and sustainable airline amenity concepts with the highest perceived value. Its diverse, global brand portfolio allows for bespoke solutions, including first-on-board offerings. FORMIA curates meaningful products and experiences that will remain with travellers during their journey and long after.
ITW Envopak
ITW Envopak is the leading manufacturer of security seals and re-usable security bags for inflight operations, supplying some 75+ airlines worldwide.
The ITW Envopak philosophy is to work with customers to develop products that offer operational benefits, along with cost savings and loss reduction opportunities for the airline and caterer alike.
Its full-service customers include BA, Delta, Qatar Airways, United and American Airlines, all using ITW Envopak’s plastic padlock Uno Seal, which along with all other polypropylene seals, is now manufactured from 100% recycled material.
In conjunction with leading low-cost carriers, ITW Envopak has developed a range of unique products to suit their needs and can count Ryanair, easyJet, Wizz Air, flydubai, TUI and Jet2 among its customer base.
Explore the full FTE APEX Asia Expo 2024 schedule at a glance >> Register for FTE APEX Asia Expo 2024 >>Linstol
For over 32 years, Linstol has been the leader of inflight passenger comforts (amenity kits, sleep kits, blankets and pillows), consumables (cups, napkins and cutlery) and the largest manufacturer of inflight passenger headsets in the world. Headquartered in Naples, Florida, with offices in the UK, Hong Kong, Dubai and Singapore, Linstol sets the standard for sustainability and social responsibility within the airline industry. In 2022, Linstol joined the Naples, FL based Hoffmann Family of Companies, further expanding its offerings and partnerships through a diverse global portfolio.
For FTE APEX Asia Expo 2024, Linstol will debut a new booth and innovations in various categories, including sustainable products, headsets, amenities, textiles, and brand partnerships.
Manna from Heaven Group
Manna from Heaven is a family-owned and operated, large-scale food manufacturing business, specialising in restaurant-quality sweet and savoury products made with fresh Aussie ingredients.
Everything it creates has a minimum frozen shelf life of 12 months. Manna from Heaven’s delicious baked goods are snap frozen, ready for worldwide transport, with no nasty preservatives or changes to texture, colour and flavour.
With almost 30 years of experience, the company is proud to say it is the longest serving food supplier to Qantas. Its team is continually developing new and exciting products and offers a full range of gluten free, vegan and vegetarian items. Along with Halal Accreditation, Manna from Heaven maintains the highest SQF compliance.
Procurall Solutions
Procurall Solutions is a female-owned and led full-service company specialising in onboard experience and comfort products for the travel and hospitality industry. It offers a wide range of services, including curating bespoke collaborations for amenity kits, soft goods, First-Class dining service ware, buy-onboard programs, onboard technology accessories, lounge experiences, PPE, and more. Procurall Solutions partners with experts in various fields such as beauty, fashion, luxury, skincare, and wellness to create unique offerings.
The company’s team of award-winning industry veterans is committed to creating impactful partnerships with a purpose by aligning with brand partners who share values like conscious living, sustainability, community engagement, diversity, and inclusion. It aims to promote positive change, open dialogues, and recognition through these collaborations.
Deeply rooted in sustainability and responsibility, Procurall Solutions’ ‘Green Team’ has an ambitious goal of achieving net-zero emissions by 2030. It is a proud member of the UN Global Compact and actively participating in the Climate Ambition Accelerator Program, to set science-based emissions reduction targets. Analysing every aspect of its products, from raw materials to packaging, the company prioritises circular manufacturing, regenerative materials, and sustainable supply chain management.
Procurall hold itself, its brands, and its manufacturing partners to high sustainability standards, conducting rigorous evaluations to ensure environmental impact reduction. With pride and dedication, its dynamic team aims to redefine the travel and hospitality industry through purposeful collaborations and sustainable practices.
RMT Global Partners
RMT Global Partners, an Ecovadis Gold Award Winner, is committed to sustainability, offering a range of eco-friendly products that are ideal for the travel industry. Products like the bagasse-sugarcane entrée dish and RMT Hot Cup with water-based liner are fully compostable and biodegradable, which have been consistent headlining products, making these items an excellent choice for airlines looking to reduce their environmental impact. RPET Blankets will be shown at FTE APEX Asia Expo, providing an excellent alternative to traditional blankets that are made from synthetic materials.
Traiteur de Paris
Traiteur de Paris provides premium frozen desserts and side dishes tailored for onboard airline catering. With a focus on high-quality ingredients and refined French culinary techniques, it offers a selection that enhances the inflight dining experience. The company’s products combine gourmet flavours with practical convenience, making them ideal for first and business class service. Trusted by global airlines, each item is crafted to maintain quality and taste at altitude, reflecting the essence of French gastronomy. Traiteur de Paris is dedicated to elevating onboard catering, bringing the art of fine French cuisine to travellers worldwide.
Xiamen AVIO PACK
Xiamen AVIO PACK specialises in supplying sustainable inflight products and food packaging. It offers sustainable solutions crafted from biodegradable and renewable materials, including birchwood, paper, sugarcane-based products, and bioplastics like PLA and PBAT. Partnering with Xiamen AVIO PACK reduces your carbon footprint and upholds environmental stewardship. The company’s customer-centric approach ensures value and benefit for all.
At FTE APEX Asia Expo, Xiamen AVIO PACK aims to stay abreast of the latest trends and advancements in the industry, while also advocating for the use of biodegradable and sustainable products. Its passion for this sector drives the company to attend FTE APEX Asia Expo, where it can learn, be inspired, and connect face-to-face with customers, further strengthening its relationships.
The Xiamen AVIO PACK booth will showcase the company’s use of biodegradable and sustainable products, and demonstrate its commitment to environmental responsibility.
Zibo Rainbow Airline Appliance Co., Ltd
Zibo Rainbow is one group enterprise with 6 sub-factories specialised in the design, manufacture and supply of inflight products. Its headquarters is located in Zibo City, Shandong Province, China. The company’s main products are textiles, clothing, amenity kits, plastic products, ceramic tableware, paper products, stainless steel cutlery and glass products etc, which can meet inflight and catering full solution service requests for airlines and hotels. Zibo Rainbow welcomes customers from all over the world.
Article originally published here:
FTE APEX Asia Expo 2024 exhibitor, sponsor & tours preview – from automation and digital transformation to IFEC and e-commerce
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