The following article was published by Future Travel Experience
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) – is collaborating with IDEMIA, also a Partner of the BIWG, to transform baggage handling with computer vision innovation.
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) and a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is collaborating with IDEMIA Public Security, also a Partner of the BIWG, to tackle key challenges in baggage handling and airport operations.
The collaboration aims to drive further advancements by integrating computer vision into baggage processes, allowing for better tracking of luggage from check-in to final destination. This enhanced tracking reduces the risk of lost or delayed luggage, giving passengers better visibility and control over their baggage journey – a growing demand from travellers.
Additionally, the collaboration is designed to bolster operational efficiency at airports. 85% of airports have introduced self-bag drop technology, and 32% of passengers now use mobile phones for baggage collection updates, reflecting a clear trend towards automation. By using computer vision in baggage handling, airports and airlines can further reduce human error and enhance the speed and accuracy of baggage delivery.
“The air transport industry is facing unprecedented challenges as passenger numbers continue to surge, with global traffic expected to double by 2040,” said Nicole Hogg, Portfolio Director, Baggage at SITA. “Airports and airlines are struggling to keep pace with this growth, particularly when it comes to baggage handling. Delays, mishandling, and inefficiencies still pose significant operational bottlenecks, impacting both the passenger experience and airport resources. This is why our partnership with IDEMIA is so crucial. By integrating computer vision into baggage processing, we are tackling these challenges head-on. Together, we’re setting a new standard for how the industry handles baggage, reducing mishandling and delivering a smoother, more secure journey for everyone involved.”
The partnership also addresses a critical industry challenge: how to ensure interoperability and security among airports, airlines, and governments without requiring complex integrations.
“With our shared mission to enhance the overall baggage handling experience for the air transport industry and for the passenger, IDEMIA is proud to partner with SITA,” said Gaurav Gupta, SVP and Global Head of Sales, Travel & Transport at IDEMIA. “As a result of our strong legacy with biometrics and many decades of computer vision expertise, we have developed the Augmented Luggage Identification Experience (ALIX), an AI-driven baggage image matching solution. In partnership with SITA and integrated within SITA’s baggage portfolio, IDEMIA will help in redefining baggage processing within airports, improving airline operations, reducing baggage mishandling, and improving customer experience.”
Learn more about the FTE Baggage Innovation Working Group >>Article originally published here:
SITA and IDEMIA collaborating to transform baggage handling with computer vision innovation
from Future Travel Experience https://ift.tt/jOPfZg0
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