Massport launches first-of-its-kind Remote Terminal pilot for Boston Logan passengers

The following article was published by Future Travel Experience

Massport has launched a first‑of‑its‑kind Remote Terminal pilot, allowing eligible passengers to clear security before arriving at Boston Logan International Airport and travel directly to their gate by secure bus.

Massport has launched a first of its kind Remote Terminal pilot, allowing eligible passengers to clear security before arriving at Boston Logan International Airport and travel directly to their gate by secure bus.

Summary:

  • Massport launches a first of its kind Remote Terminal pilot in Framingham, enabling passengers to clear TSA security before arriving at Boston Logan.
  • The programme streamlines the airport journey end to end, offering secure bus transfers beyond the checkpoint for Delta and JetBlue travellers.
  • Part of Massport’s wider seamless travel and HOV strategy, the initiative reduces roadway congestion while enhancing passenger convenience.

Boston Logan International Airport passengers coming from the MetroWest region now have the opportunity to skip airport lines and head straight to their gate through the Massachusetts Port Authority’s (Massport’s) new Logan Airport Remote Terminal at Framingham pilot programme. This first-of-its-kind pilot allows travellers to go through Transportation Security Administration (TSA) security in Framingham, board a dedicated secure bus, and arrive at Boston Logan beyond the security checkpoint, streamlining their airport experience from start to finish for $9 each way.

During the pilot, only passengers flying on Delta Air Lines and JetBlue Airways between the hours of 05:30 and 16:00 will be able to use this service, though there are plans to expand access to additional airlines in the future. Tickets can be booked from 90 days to 90 minutes before departure.

“The Remote Terminal pilot programme is part of Massport’s broader vision to reimagine the travel experience and make the passenger journey more seamless, connected, and efficient,” said Rich Davey, CEO, Massport. “Passengers in and around Metro West now have a new, low-stress way to reach Boston Logan. Imagine arriving at the airport having already checked-in and cleared security and then being dropped off just steps from your gate. This is the kind of stress-free process we’re working to make a reality for everyone.”

The Landline Company, a third-party contractor, is partnering with Massport to help manage the programme. Landline runs a similar bus service between airports in Pennsylvania and Illinois, but this will be the first programme in the U.S. to offer service from a remote terminal directly to an airport.

“Delta is built for Boston, and we’re always looking for ways to make the travel experience better for our New England customers,” said Charlie Schewe, Director of Sales – East, Delta Air Lines. “This forward-thinking programme is exactly the kind of innovation we want to be part of – elevating the journey and getting people to their destination seamlessly. We’re excited to work alongside Massport to bring this to life.”

The Remote Terminal pilot programme builds on the success of LEX, offering a high-occupancy option that delivers travellers right to the terminal curb. In 2025, the LEX system carried over 2.7 million passengers, with the Framingham location serving the busiest in the network. With five locations – Framingham, Woburn, Braintree, Danvers, and Boston’s Back Bay – the LEX network offers service to every terminal at Boston Logan, making travel faster, easier, and more convenient.

“JetBlue has always focused on creating a seamless experience for our customers, from the first moment of planning a trip, to after they reach their destination,” said Daniel Blake, Vice President Airport Experience, JetBlue. “As Massport pilots this first-in-the-nation approach to remote check-in and security screening for customers in the region, we’re excited to try new ways to enhance our customers’ journey by thinking outside the box and collaborating with our airport partners.”

Massport is committed to sustainability, with investments in clean energy and sustainable transportation across the authority. This Remote Terminal pilot programme is part of a larger high-occupancy vehicle (HOV) strategy that aims to give passengers more options to get to Boston Logan and reduce the number of cars on airport roadways. Between the five LEX locations, the MBTA Blue Line and Silver Line, MBTA bus service, and private bus service across the region, passengers have many different ways to get to Boston Logan without driving.

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Article originally published here:
Massport launches first-of-its-kind Remote Terminal pilot for Boston Logan passengers



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